• INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
17 - 19 November 2025
Sasono Utomo Hall,
Taman Mini Indonesia Indah

ABOUT
SPEAKERS

INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
Dudi Arisandi
Chief People Officer of Tiket.com
Dudi Arisandi

Work Experience:

  • Chief People Officer, Tiket.com
  • People and Performance Director, The Kraft Heinz Company
  • Director, Human Resources Business Partner - Global Product Supply & Global Business Solution, PT Johnson Home Hygiene Products (SC Johnson)
  • HR Operation Manager, PT Panen Lestari Internusa (Sogo Indonesia)
  • HR Officer, PT Hero Supermarket Tbk

Areas of Expertise:

  • Customer Services
  • Operations & Business Analytic
  • Human Capital Management
  • CEO Office
  • Corporate Communication and Government Relations

Awards:

  • HR Asia Award Best Company to Work For from HR Asia
  • Most Caring Company from HR Asia
  • Very Good Rating Future HR Readiness from SWA Magazine

Certifications:

  • Certified HR from Atma Jaya University
  • Delegating Tasks to Your Team from Lynda.com