• INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
17 - 19 November 2025
Sasono Utomo Hall,
Taman Mini Indonesia Indah

ABOUT
SPEAKERS

INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
Mohamed Latib, Ph.D
Founder of CX University, USA
Mohamed Latib, Ph.D

Work Experience:

  • Founder & CEO, CX University USA
  • Adjunct Professor, Moravian University
  • Member, Association for Talent Development
  • Member, American Marketing Association
  • Adjunct Professor, Penn State University
  • Co-Founder & Chief Customer Officer, Periscopeiq

Areas of Expertise:

  • Customer Loyalty
  • Business Intelligence
  • Business Strategy
  • Strategic Planning
  • Change Management
  • Customer Engagement

Awards:

Certifications:

  • Enterprise Design Thinking Practitioner
  • CXPA Professional Member