17 - 19 November 2025
Sasono Utomo Hall,
Taman Mini Indonesia Indah

ABOUT
SPEAKERS

INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
Nikodemus Purba, S. Psi., M.H.
Former Advisor & Manpower Stakeholder Relation at Freeport Indonesia
Member of National Social Security Council
Nikodemus Purba, S. Psi., M.H.

Work Experience:

  • Member, National Social Security Council
  • Indonesia HR Advisor, PT Freeport Indonesia
  • 16 years as VP of Compensation & Benefits, PT Freeport Indonesia
  • 12 years as National Manager and HR Manager, Coca-Cola Indonesia

Areas of Expertise:

  • Strategic Leadership & Organizational Development
  • Executive Decision-Making & Business Strategy
  • Change Management & Organizational Transformation
  • Talent Development & Leadership Coaching
  • Crisis Management & Conflict Resolution
  • Stakeholder Engagement & Corporate Governance

Awards:

Certifications:

  • National Agency for the Certification of Training and Work Competency Assessment Professionals