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INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
17 - 19 November 2025
Sasono Utomo Hall,
Taman Mini Indonesia Indah
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ABOUT
SPEAKERS
INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
Nikodemus Purba, S. Psi., M.H.
Former Advisor & Manpower Stakeholder Relation at Freeport Indonesia
Member of National Social Security Council
Work Experience:
Member, National Social Security Council
Indonesia HR Advisor, PT Freeport Indonesia
16 years as VP of Compensation & Benefits, PT Freeport Indonesia
12 years as National Manager and HR Manager, Coca-Cola Indonesia
Areas of Expertise:
Strategic Leadership & Organizational Development
Executive Decision-Making & Business Strategy
Change Management & Organizational Transformation
Talent Development & Leadership Coaching
Crisis Management & Conflict Resolution
Stakeholder Engagement & Corporate Governance
Awards:
Certifications:
National Agency for the Certification of Training and Work Competency Assessment Professionals
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