17 - 19 November 2025
Sasono Utomo Hall,
Taman Mini Indonesia Indah

ABOUT
SPEAKERS

INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
Tanuj Diwan
Global Head of SurveySensum
Tanuj Diwan

Work Experience:

  • Co-Founder (Head of Product), SurveySensum
  • Co-Founder (Head of Product), NeuroSensum
  • Lead Engineer, Mahindra Comviva
  • IT Network Specialist, Accenture
  • Network Engineer, HCL Technologies
  • Network Engineer, iYogi

Areas of Expertise:

  • Product Management
  • Customer Experience Management
  • Customer Engagement
  • Customer Insight
  • Product Vision

Awards:

  • Top 25 Thought Leaders 2022 by ICMI (The Institute for Customer Interaction Management)

Certifications: