17 - 19 November 2025
Sasono Utomo Hall,
Taman Mini Indonesia Indah

ABOUT
SPEAKERS

INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2025
Vika Indriyasari K
Director at SurveySensum
Vika Indriyasari K

Work Experience:

  • Founding Member & SEA Commercial Director, SurveySensum
  • Head of Business Development and Partnership, Neurosensum
  • Head of Internal Engagement, PERPI (Perhimpunan Riset Pemasaran Indonesia)
  • Business Development Manager, Kadence International
  • Business Development Manager, TRILINK Indonesia

Areas of Expertise:

  • Market Research
  • People Development
  • Sales Management
  • Strategic Planning & Execution

Awards:

Certifications:

  • B2B Marketing Foundation by LinkedIn
  • Becoming Head of Sales: Developing Your Playbook by LinkedIn
  • Learning Social Media Monitoring by LinkedIn
  • Design Thinking: Customer Experience by LinkedIn